While preparing an upgrade to IBM Notes/Domino 9 for a customer we came across a problem with the Notes client. During the tests we had crashes when sending emails, changing calendar entries or saving documents in one of their Notes application. After the “usual” troubleshooting I collected the NSD and analysed them with the LND Tool (Lotus Notes Diagnostic). With the information from the NSD and some searching I found the appropriate technote:
IBM Notes 9.0 Client Crashes after Launch or when Sending Mail
After the upgrade to 8.5.3 we disabled the “Recent Contacts” feature for this customer because of issues with typeahead and used the PURGE_RECENT_CONTACTS=1 setting for this. The crashes were caused by exactly this notes.ini parameter. The only workaround for now is to remove the entry from the client’s notes.ini.
Waiting for a fix now..
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