Last week during an OpenNTF webinar, Heather Hottenstein, Technical Advisor with HCL Software, ran through a long standing tool every Domino admin should know about and have in their tool set. The All-in-one Admin Tool is a selection of agents and scripts, which were provided by Lotus, then IBM and now HCL Support. The just... Continue Reading →
toc.. toc.. is this thing on?
Hello World! it's been a while since my last update.. over a year. wow, time flies when you're having fun? oh well, it's not been all fun, as we all are aware of the situation we have faced over the last year and are still facing in our daily life today. During the last 16... Continue Reading →
HCL Client Advocacy
I'm sure you know by now, that HCL has a very different approach when it comes to "listening to their customers". One of their programs to this matter is their Client Advocacy program. From their FAQ: What is HCL Client Advocacy? A customer centric approach is the foundational element of the HCL Software business philosophy and... Continue Reading →