{"id":1617,"date":"2023-04-11T12:35:52","date_gmt":"2023-04-11T10:35:52","guid":{"rendered":"https:\/\/ponte.ch\/blog\/?p=1617"},"modified":"2023-04-11T12:36:53","modified_gmt":"2023-04-11T10:36:53","slug":"new-defect-article-verse-on-android-cant-sync-any-emails","status":"publish","type":"post","link":"https:\/\/ponte.ch\/blog\/new-defect-article-verse-on-android-cant-sync-any-emails\/","title":{"rendered":"New Defect Article &#8211; Verse on Android can&#8217;t sync any emails"},"content":{"rendered":"\n<p>Various users reported that sync of email\/calendar was not working anymore with Android devices. The log shows this error: <strong>&#8220;Error: Sync session XXXXXXX is outdated and no longer valid.<\/strong>&#8220;<br \/>I found the following &#8220;brand new&#8221; defect article from HCL, explaining the problem.<\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/support.hcltechsw.com\/csm?id=kb_article&amp;sys_id=ac3decf21b066590574121f7ec4bcb8a\" target=\"_blank\">https:\/\/support.hcltechsw.com\/csm?id=kb_article&amp;sys_id=ac3decf21b066590574121f7ec4bcb8a<\/a><\/p>\n\n\n\n<p>Basically there is an issue with a specific build of Verse on Android -> 12.0.20.0 202304051915<\/p>\n\n\n\n<p>To solve the problem, either clear the HCL Verse app data or re-install the app. <br \/><\/p>\n\n\n\n<p>If you upgraded from 12.0.x directly to 12.0.20.0 202304061549, the app will continue to function correctly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Various users reported that sync of email\/calendar was not working anymore with Android devices. The log shows this error: &#8220;Error: Sync session XXXXXXX is outdated and no longer valid.&#8220;I found the following &#8220;brand new&#8221; defect article from HCL, explaining the problem. https:\/\/support.hcltechsw.com\/csm?id=kb_article&amp;sys_id=ac3decf21b066590574121f7ec4bcb8a Basically there is an issue with a specific build of Verse on Android&#8230; <a class=\"more-link\" href=\"https:\/\/ponte.ch\/blog\/new-defect-article-verse-on-android-cant-sync-any-emails\/#more-1617\">Continue Reading &rarr;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,154,100],"tags":[43,177,44],"class_list":["post-1617","post","type-post","status-publish","format-standard","hentry","category-domino","category-hcl","category-mobile","tag-android","tag-defect","tag-traveler","clear"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2HetC-q5","_links":{"self":[{"href":"https:\/\/ponte.ch\/blog\/wp-json\/wp\/v2\/posts\/1617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ponte.ch\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ponte.ch\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ponte.ch\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ponte.ch\/blog\/wp-json\/wp\/v2\/comments?post=1617"}],"version-history":[{"count":1,"href":"https:\/\/ponte.ch\/blog\/wp-json\/wp\/v2\/posts\/1617\/revisions"}],"predecessor-version":[{"id":1618,"href":"https:\/\/ponte.ch\/blog\/wp-json\/wp\/v2\/posts\/1617\/revisions\/1618"}],"wp:attachment":[{"href":"https:\/\/ponte.ch\/blog\/wp-json\/wp\/v2\/media?parent=1617"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ponte.ch\/blog\/wp-json\/wp\/v2\/categories?post=1617"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ponte.ch\/blog\/wp-json\/wp\/v2\/tags?post=1617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}